If the individual viewing pornography is at one of the more visible computer terminals, they can be asked to move to the 1hr internet terminals in the back.  Susan would like to be the person to speak with these individuals if she is here.

However, viewing pornography IS acceptable at the library.  Explain to the concerned patron that this is the case, and that we also do take their concern seriously (trying to keep kids from seeing it, etc).

Fill out an incident report ANY time pornography is mentioned.  Give a copy to Susan and to Stephen.