Deputy call names:

Chris - Spunky Misunderstood Genius

Heather - Manga Maven

Jeff (since left) - Buckaroo Banzai

Jessie - Captain America

Josh - Dr. Kenneth Noisewater

Rodney - Help

Russ (since left) - Lucifer

Stephen - Funky Walker, Dirty Talker

Tyler - Psycho Space Puppet

Wendi (since left) - Penelope Pitstop

Summary

• Role of Deputies
  • First line of defense for basic problems
  • Answer questions and provide training for less tech-oriented staff
  • Greater access and information towards those ends
• Responsibilities
  • take initiative in learning
  • ask questions
  • keep up with things

Learn all parts of Webjunction tech checklist:

http://www.webjunction.org/do/DisplayContent?id=15575

• Troubleshoot Printers
  • Especially Patron Printer
• Troubleshoot basic network/connectivity issues.
• Troubleshoot/fix basic wireless network issues
• Work with wiring
• Power /UPSs
• Troubleshoot and fix problems with patron machines
  • Shared Toolkit etc.
• Manage local machines
• “exec” password for above
• Locations of discs
• Locations of spare parts
• Tickets
  • Work with tickets
  • Responding, closing etc.
• Install software
• Troubleshoot software issues
  • Internet Explorer
  • Operating System
  • MSO
    • Put in a disc to repair installation or install feature
• Execute Virus Plan
• Contact and work with County IT
• Work with Phones
  • Troubleshoot
  • Connect New Phones

Tasks:

• Childrens UPSs
• Setup Gates machines
• Spyware Scanning and Updates
  • Staff
  • Public (esp. updates)
• Training
  • Catch up staff