ACPL Computer Skills Checklists:

Helpful sites:

http://www.gcflearnfree.org

http://h30187.www3.hp.com/?mcID=public

http://www.microsoft.com/learning/assessment/default.asp

http://help.unc.edu/?id=2058

http://pediatrics.med.miami.edu/mailman/basic.htm#tutorial

http://www.ecgrl.org/computerhelp.htm

http://www.powertyping.com/typing_test/typing_test.shtml

http://learning.libraryu.org/home/

About:

http://www.librarybytes.com/2006/11/customizing-learning-20.html

Basic info:

Hardware:

How to Build a PC

A Beginner's Guide to What Goes on Inside that PC

How to Install Your Motherboard, CPU, and Cooler

How to Install Your RAM, GPU, and Wire Your Motherboard

How to Replace a Power Supply

WYLD skills checklists:

http://will.state.wy.us/wyld/network/committees/training/general.html

Trainers:

Nancy Taft, UW

Stephen

Class list/order:

1. -Windows XP- -DONE

2. -MSO XP- -DONE

3. Email management (Stephen?)

4. Excel - DONE

5. Sirsi Java Client(Stephen)

6. -Phones/Copiers/FAX (Chris?)- -DONE

7. Copyright/Intellectual property

Administrators

(Tyler and Stephen now)

• Just lists skills to share/learn more on for now:

o Sirsi troubleshooting

 Standalone

o Managing users and groups

o Managing shares

o Managing printers

o Managing phone system

o Managing web site

Deputies

(Heather, Andrew, Jessie, Gena, Tara, Josh, Wendi)

• Troubleshoot Printers
  • Especially Vendaprint
• Troubleshoot basic network/connectivity issues.
• Troubleshoot/fix basic wireless network issues
• Work with wiring
• Power /UPSs
• Troubleshoot and fix problems with patron machines
  • Shared Toolkit etc.
• Manage local machines
• “exec” password for above
• Locations of discs
• Locations of spare parts
• Tickets
  • Work with tickets
  • Responding, closing etc.

• Install software

• Troubleshoot software issues

• Internet Explorer
• Operating System
• MSO
  • Put in a disc to repair installation or install feature
• Execute Virus Plan
• Contact and work with County IT
• Work with Phones
  • Troubleshoot
  • Connect New Phones

Tasks:

• Childrens UPSs
• Gates machines (?)
• Spyware Scanning and Updates
  • Staff
  • Public (esp. updates)
• Training

All Staff

• Identifies the parts of a computer

o Identifies basic terminology associated with computers

o Identifies the parts of a computer

o Identifies hardware and software

• Demonstrates appropriate use/care of computer hardware & software

o Demonstrates the steps necessary to "boot up" a computer system (DOS, Windows, Macintosh)

• Computer Hardware:

o Identify different types of computers, how computers work (process information) and how individual computers fit into larger systems

o Identify the function of computer hardware components and common problems associated with individual components

o Identify issues relating to computer performance and how it is affected by different components of the computer

o Identify the factors that go into a decision on how to purchase a computer or select a computer for work, school, or home

• Computer Software:

o Identify how software works and how software and hardware work together to perform computing tasks

o Identify different types of software, the tasks for which each type of software is most suited, and the popular programs in each software category

o Install/remove software on computer

• Computer Networks:

o Identify network fundamentals and the benefits and risks of network computing

o Identify the relationship between computer networks, other communications networks (like the telephone network) and the Internet

• Use Operating System/Windows XP

o Identify what an operating system is and how it works

o Be able to manipulate and control the Windows desktop, files and disks

o Uses computer directories to locate files

o Be able to change system settings and install software

o Use active desktop to browse and manage files and folders

o Manipulate windows.

o Use Toolbars.

o Use Dialog Boxes.

o Use menu bars and execute menu commands.

o Open multiple programs

o Switch between multiple programs.

o Be able to start and exit a Windows application and utilize sources of online help

o Identify common on-screen elements of Windows applications, change application settings, and manage files within an application

o Perform common editing (cut, copy, paste, spell check, etc.) and formatting (fonts, margins, tabs, etc.) functions

o Perform common printing functions

o Identify and address common software problems

 Spyware/Adware

• Use Office Software/ MS Office

o Common Program Functions:

 Be able to start and exit a Windows application and utilize sources of online help

 Identify common on-screen elements of Windows applications, change application settings, and manage files within an application

 Perform common editing (cut, copy, paste, spell check, etc.) and formatting (fonts, margins, tabs, etc.) functions

 Perform common printing functions

o Word Processing Functions:

 Be able to format text and documents including the ability to use automatic formatting tools

 Be able to add tables and graphics to a document

o Spreadsheet Functions:

 Be able to modify worksheet data and structure

 Be able to sort data and manipulate data using formulas and functions

 Be able to format a worksheet

 Be able to add pictures and charts to a worksheet

• Use ILS/Sirsi

o Understand basic interface and configuration

o Perform all Circulation functions

 http://will.state.wy.us/wyld/network/committees/training/circ.html

o Perform basic Serials functions

 http://will.state.wy.us/wyld/network/committees/training/serials.html

o Perform basic Cataloging functions

 http://will.state.wy.us/wyld/network/committees/training/cataloging.html

o Understand basics of Reports

• Use Email Software/WorldClient

o Identify how electronic mail works

Identify how to use an electronic mail application

Identify the appropriate use of e-mail and e-mail related "netiquette"

o Forward emails

o Reply All versus individual sender

o Sign up for WYLD lists

• Navigate the web

o Use search engines

o Identify different types of information sources on the Internet

o Launch the web browser.

o Locate sites by address (URL).

o Use linking.

o Navigate web pages.

o Create and organize bookmarks.

o Send and receive e-mail.

o Complete and submit a web-based form.

o Make purchases online

• Do special maintenance functions

o Reboot Vendaprint

o Troubleshoot printers

• Phone skills

o Understands how to transfer calls

 Understands how to consult before transferring

o Understands voicemail

 Understands how to transfer voicemail messages.

• Other hardware skills

o Use copier effectively and troubleshoot problems.

o Use FAX machine effectively and troubleshoot problems.