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CIRC-SWOT

Page history last edited by PBworks 15 years, 6 months ago

****Circulation Department-SWOT

 

****Strengths

 

1. Staff members are cross-trained in various departments.

2. Majority of staff are tech-savy and are able to help patrons with computer issues.

3. Getting rid of due date cards and replacing them with receipt printers for the computers.

4. Great customer service to our patrons

5. Creating a position for a 10 hour a week shelver to help maintain the sorting shelves.

6. Interlibrary Loan Services and OCLC.

7. Laid-back internet use policy

 

 

****Weaknesses

 

1. Only having one paid shelver.

2. No office space for interlibrary loan, circulation services head and assistant.

3. Need more hours in budget for circulation department.

4. Not enough volunteers that stay long term

 

 

****Oppurtunities

 

1.

 

 

****Threats

 

1. Lack of staff for coverage for circ desk at all times.

2. Inconsistency in schedule.

3. Continue to keep up with new technology.

4. Turnover Rate due to starting pay at circulation.

5. Making sure everyone keeps updated on policies and procedures.

 

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